What We Collect and Why It Matters
When you open an account, we collect the details you provide during registration — name, contact information, and the payment method you choose, whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. Each time you deposit or withdraw, our payment processor logs
-
1
the transaction reference number and method to match your wallet record. We do not store your mobile wallet PIN or full card number; those stay with the payment provider. Beyond account data, we record session activity — pages visited, device type, IP address, and login timestamps
-
2
— to detect unusual access and keep your account safe. If you contact support, we keep a record of that conversation to follow up accurately. Availability of this service depends on local law and is permitted only in eligible regions. Where local law requires us to
-
3
share data with a regulator or authority, we comply with that obligation. We do not sell your personal data to third-party marketing platforms. Data we hold is stored with encryption at rest and in transit, and access inside our team is limited to staff who need
-
4
it to service your account. Pakistan-based players can reach our support channel at any time to ask what data we hold on their account or to request a correction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.